Example job roles: This covers a broad range of roles delivering general administrative support, including Personal Assistant roles
Level: Developing/Skilled听听
Experiences
Activities and responsibilities likely to be required when working at this level
- Providing front of house service including meeting and greeting internal and external stakeholders
- General administration support -听filing; acting as the first point of contact for general enquires; inbox (email) monitoring/management; diary management; drafting general correspondence; coordinating and organising meetings
- Preparing agendas and minute/note taking
- Arranging travel and/or accommodation
- Supporting the submission of personal expense claims
- Researching and collating information
- Reviewing and formatting reports
- Additional responsibility and proactivity around taking action where required
- Working to meet deadlines and managing shifting priorities
*Roles within a medical/science and engineering settings could include additional duties such as; providing a service to laboratories on a day to day basis; awareness of health and safety issues.
Personal and professional development
Development options to consider when working towards this level
Learning on the job
- Develop an understanding of 果冻影院 regulations and guidelines
- Take opportunities for dealing with more formal interactions with customers
- A willingness to gain experience working in other areas or teams; reviewing
- Advising on and improving processes and procedures
- Developing a proficiency in Microsoft Office
Learning from others听听
- Job shadowing
- Joining a Community of Practice (CoP)
- Connecting with peers and colleagues from other teams
- Mentoring; work shadowing;听
- Speaking to your manager and peers
Formal learning
- Time management skills
- Advanced MS Office training and/or studying for a Level 4 business administration qualification
- Health and Safety training (e.g. Fire Evacuation Marshal (FEM), Emergency First Aid at Work (EFAW) training); Relevant 果冻影院 systems training
*听You may wish to explore the listed formal training themes / topics on听LinkedIn Learning.
Transferable skills and competencies
果冻影院 uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out more听details on the framework.
Presenting and communicating information
- Speaking fluently
- Explaining concepts and opinions
- Articulating key points of an argument. Presenting and public speaking
- Projecting credibility
- Responding to an audience
Working with people
- Understanding others
- Adapting to the team
- Building team spirit
- Recognising and rewarding contributions
- Listening
- Consulting others
- Communicating proactively
- Showing tolerance and consideration
- Showing empathy
- Supporting others
- Caring for others
- Developing and communicating self-knowledge and insight
Adapting and responding to change
- Adapting
- Accepting new ideas
- Adapting interpersonal style
- Showing cross-cultural awareness
- Dealing with ambiguity
果冻影院 Ways of Working
These describe expected behaviours in line with 果冻影院 culture and values.听 For Ways of Working indicators and steps to development please refer to the听Ways of Working website.听
Career Pathway roles are indicative and are not intended to be a description of the role in terms of responsibilty and duties.
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