¹û¶³Ó°Ôº

XClose

¹û¶³Ó°Ôº Career Frameworks

Home
Menu

Operations Management - grade 7

Example job roles: HR/Research/Finance/Departmental Administration; Facilities Support; Office/Lab Management

Level: IndependentÌý ÌýÌý

Experiences

Activities and responsibilities likely to be required when working at this level

  • Managing people and resourcesÌý
  • Leading on small projects
  • Working independentlyÌý
  • Taking responsibility for decisionsÌý
  • Providing advice and information on policy, process and regulations including implementationÌý
  • Acting as a point of escalation
  • Triage of issues
  • Planning and managing day to day work of a team or areaÌý
  • Anticipating issues and monitoring progress against the set plan
  • Building and maintaining relationships with ¹û¶³Ó°Ôº colleagues and external stakeholdersÌý
  • Sharing good practice and enable smooth running of your areas of responsibility

Personal and professional development

Development options to consider when working towards this level

Learning on the job

  • Project work
  • Creating and managing project related budgetsÌý
  • Supervising staffÌý
  • Analysing information
  • Report writing and data analysisÌý
  • Secondments
  • Undertake public speaking and presentingÌý
  • Reviewing, advising on and improving processes and proceduresÌý
  • Build a greater cultural/audience awareness.

Learning from othersÌýÌý

  • Join a Community of PracticeÌý
  • Attend relevant ¹û¶³Ó°Ôº wide forumsÌý
  • Develop awareness of the HE operating environment through networking, external events and undertaking own CPD
  • Build a network amongst peer group; speaking to your manager and peers

Formal learning

  • Project and financial management trainingÌý
  • Fundamentals of management training
  • National Examination Board in Occupational Safety and Health (NEBOSH) trainingÌý
  • Plan for additional relevant training,Ìý
  • Possible membership with relevant professional bodies, e.g. Association of University Administrators (AUA), Chartered institute of Personnel Development (CIPD), Association of Research Managers and Administrators (ARMA)

*ÌýYou may wish to explore the listed formal training themes / topics onÌýLinkedIn Learning.

Transferable skills and competencies

¹û¶³Ó°Ôº uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out moreÌýdetails on the framework.

Working with people

  • Understanding others
  • Adapting to the team
  • Building team spirit
  • Recognising and rewarding contributions
  • Listening
  • Consulting others
  • Communicating proactively
  • Showing tolerance and consideration
  • Showing empathy
  • Supporting others
  • Caring for others
  • Developing and communicating self-knowledge and insight

Analysing

  • Analysing and evaluating information.
  • Testing assumptions and investigating.
  • Producing solutions.
  • Making judgements.
  • Demonstrating systems thinking

Developing results and setting customer expectations

  • Focusing on customer needs and satisfaction.
  • Setting high standards for quality.
  • Monitoring and maintaining quality.
  • Working systematically.
  • Managing quality processes.
  • Maintaining productivity levels
  • Driving projects to success.

Ìý

    Ìý

      ¹û¶³Ó°Ôº Ways of Working

      These describe expected behaviours in line with ¹û¶³Ó°Ôº culture and values.Ìý For Ways of Working indicators and steps to development please refer to theÌýWays of Working website.Ìý

      • “Career Pathway roles are indicative and are not intended to be a description of the role in terms of responsibilty and duties.