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¹û¶³Ó°Ôº Career Frameworks

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Internal communications - grade 9

Example job roles: Senior Communications Manager, Head of Communications.

Level:Ìý ÌýÌýSenior

Experiences

Activities and responsibilities likely to be required when working at this level

  • Set and direct internal comms strategy (based on departemnt and institutional strategy)
  • Guide senior leadership teams and provide expert input on comms matters, including institutional risk, reputational issues or crisises
  • Manage complex large change projects and programmes
  • Network with other senior colleagues
  • Leading and developing teams
  • Taking an institutional view in decision making
  • Managing large budgets.

Personal and professional development

Development options to consider when working towards this level

Learning on the job

  • Build experience of major change projects
  • Getting involved with crisis communication and institutional risk response teams
  • Enhance commercial and financial awareness.

Learning from othersÌýÌý

  • Network with senior colleagues across ¹û¶³Ó°Ôº and across other institutions
  • Extensive knowledge of the comms landscape inside and outside of the HE sector

Formal learning

  • Leadership training
  • Crisis Communications training;
  • postgraduate qualification in communications (FCIM,FCIPR).

*ÌýYou may wish to explore the listed formal training themes / topics onÌýLinkedIn Learning.

Transferable skills and competencies

¹û¶³Ó°Ôº uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out moreÌýdetails on the framework.

Persuading and influencing

  • Making an impact.
  • Shaping conversations.
  • Appealing to emotions.
  • Promoting ideas.
  • Negotiating and gaining agreement.
  • Dealing with political issues.

Entrepreneurial and commercial thinking

  • Monitoring markets and competitors.
  • Identifying business opportunities.
  • Demonstrating financial awareness.
  • Controlling costs.
  • Keeping aware of organisational issues.

Writing and reporting

  • Writing correctly.
  • Writing clearly and fluently.
  • Writing in an expressive and engaging style.
  • Targeting communication.

¹û¶³Ó°Ôº Ways of Working

These describe expected behaviours in line with ¹û¶³Ó°Ôº culture and values.Ìý For Ways of Working indicators and steps to development please refer to theÌýWays of Working website.Ìý

“Career Pathway roles are indicative and are not intended to be a description of the role in terms of responsibilty and duties.