Example job roles: Communications Assistant, Communications Officer
Level:Ìý ÌýÌýDeveloping/Skilled
Experiences
Activities and responsibilities likely to be required when working at this level
- Draft copy, under the guidance of more senior comms staff
- Assist with the production of newsletters
- Write/draft copy
- Update webpages and/or intranet
- Using digital communication channels
- Organise general team support
Personal and professional development
Development options to consider when working towards this level
Learning on the job
- Hone writing, and proofreading skills
- proofreading sharing key messages on digital channels
- Read and recall ¹û¶³Ó°Ôº values, brand, house style etc
- Develop basic skills in design/graphics software e.g. Adobe or free online resources (dependent on channels)
- Writing for the web/ different channels.
Learning from othersÌýÌý
- Attend Community of Practice and Communications Forum sessions to learn from more experienced colleagues
- Observe best digital practice across web
- being proactive in seeking out opportunities to support comms across your area.
Formal learning
- E-newsletter training session (external or internal provider)
- Proofreading training
- Website CMS training (internal ¹û¶³Ó°Ôº provider)
- basic image editing in photoshop:Design/graphics software e.g. Adobe or free online resources (dependent on channels).
*ÌýYou may wish to explore the listed formal training themes / topics onÌýLinkedIn Learning.
Transferable skills and competencies
¹û¶³Ó°Ôº uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out moreÌýdetails on the framework.
Writing and reporting
- Writing correctly.
- Writing clearly and fluently.
- Writing in an expressive and engaging style.
- Targeting communication.
Following instructions and procedures
- Following directions.
- Following procedures.
- Time keeping and attending.
- Demonstrating commitment.
- Showing awareness of safety issues.
- Complying with legal obligations.
Developing results and setting customer expectations
- Focusing on customer needs andÌýsatisfaction.
- Setting high standards forÌýquality.
- Monitoring and maintaining quality.
- Working systematically.
- Managing qualityÌýprocesses.
- Maintaining productivity levels.
- Driving projects to success.
¹û¶³Ó°Ôº Ways of Working
These describe expected behaviours in line with ¹û¶³Ó°Ôº culture and values.Ìý For Ways of Working indicators and steps to development please refer to theÌýWays of Working website.Ìý
“Career Pathway roles are indicative and are not intended to be a description of the role in terms of responsibilty and duties.