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Support and wellbeing

You saidÌý

  • More tailored and specificÌýsupport was needed for first-yearÌýundergraduates in all parts of ¹û¶³Ó°Ôº.Ìý

We didÌý

  • ¹û¶³Ó°Ôº has appointed 39 newÌýStudent Advisers, who offer specialised support for students in each faculty. They also run workshops and activities through the year to help you make the most of your time at ¹û¶³Ó°Ôº.Ìý

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You said

  • The process and eligibility for Extenuating Circumstances can be confusing.Ìý

We did

  • ¹û¶³Ó°Ôº surveyed students to see how we could improve experiences of applying for Extenuating Circumstances. Our new, student-focused and streamlined process is supported by a new online application form to help you easilyÌýaccess the support you need.Ìý

You said

  • Counselling services for ¹û¶³Ó°Ôº Students should have shorter waiting list periods.Ìý

We did

  • ¹û¶³Ó°Ôºâ€™s Student Psychological and Counselling Services (SPCS) have used extra funding to hire external counsellors. SPCS have a waiting period of two to three weeks for an initial assessment.Ìý
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  • ¹û¶³Ó°Ôº 24/7 Student Support LineÌýoffers free, confidential wellbeing support, available for students in the UK, 24 hours a day, 7 days a week, 365 days a year.Ìý

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