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What can generative AI do?Ìý

Generative AI is a type of artificial intelligence technology that can produce various types of content, including text and images. It uses deep-learning models which are trained on very large amounts of data. Based on this data, it can generate content by making new predictions based on the patterns it finds.ÌýÌý

This type of technology is not brand new, but has advanced considerably recently, leading to many more users and a buzz around its popularity.Ìý

Copilot draws on large language models like GPT-4 and image generator DALL-E, as well as data from public websites, meaning it can generate both text and images.Ìý

There is a lot of potential for ¹û¶³Ó°Ôº staff and students in using Copilot including its potential impact on productivity, removing inefficiencies, supporting creativity and content generation through the way we work and study. But a lot is still unknown, and there are important cautions to be aware of before using AI at ¹û¶³Ó°Ôº which are covered below.ÌýÌý

You can read an introduction to generative AI for more information on how it works, and its strengths and weaknesses.Ìý

Copilot gives better protectionÌý

Using public AI services could expose ¹û¶³Ó°Ôº's data. Generally, if you are using ‘open’ internet tools not under license, then data put in will become public and is usually considered the property of the AI developer.Ìý

If you sign into with your ¹û¶³Ó°Ôº credentials you can be confident that:Ìý

• your prompts, questions and results are protectedÌý
• the chat data is not savedÌý
• Microsoft has no eyes-on access.ÌýÌý

This means no one can view your data and your data is not used to train the AI models.ÌýÌý

Microsoft Copilot is grounded in data from the public web and provides verifiable answers with citations, along with visual answers that include graphs and charts. It is designed in line with Microsoft's . Ìý

Remain cautious of data protectionÌýÌý

Although data is more secure when using Microsoft Copilot, staff should still be careful of what they enter into the tool.Ìý

You should not enter personal, confidential or special category data into the tool. We advise that you only enter content for which you have the copyright.

Remember all the same rules of data protection apply to AI as it does to any other app we use. Ìý

If you are logged with your ¹û¶³Ó°Ôº credentials, Copilot will not store your queries or results, so data that remains within the tool will not be subject to Freedom of Information and Subject Access Requests. ÌýÌý

Remain cautious of inaccuraciesÌýÌý

You should treat what is generated with scepticism. Generative AI tools have been known to produce false or misleading results, often known as ‘hallucinations’. This can be caused by biases in the data, gaps in the data or incorrect assumptions.ÌýÌý

The ethical concerns and limitations of generative AI tools apply to Copilot, as to other available services. Please be aware that the output can be superficial and inaccurate. ÌýÌý

How to use itÌý

To access Copilot, visit the .ÌýÌý

You must sign in with your ¹û¶³Ó°Ôº credentials to have the benefit of Microsoft's commercial data protection. Ìý

Copilot applied to different usesÌýÌý

Different staff and student groups in ¹û¶³Ó°Ôº will use Copilot in different ways through their work and study. Ìý

We are encouraging groups of staff with similar roles to come together and work through more specific guidance, FAQs and training opportunities. The aim is for our community to become familiar with the opportunities and cautions in using Copilot.ÌýÌý

A working group for AI in Education is well-established and you can find resources and guidance on using AI in education on the ¹û¶³Ó°Ôº generative AI hub. ÌýÌý

We will be working with experts across our community to share further guidance on working groups and best practice in the coming months. Ìý

Further learningÌýÌý

• °Õ³ó±ðÌýJisc Discovery ToolÌý– which can help identify gaps in your knowledge and improve your skills – has new added resources on Digital Skills in AI and Generative AI.
• Details on appropriate use of AI tools from the .Ìý
• from the University of Toronto.ÌýÌý
• The Information Commissioner’s Office has some .Ìý