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All staff are responsible for ensuring that they behave in an appropriate manner, showing respect for staff, students and others working alongside or engaged with the ¹û¶³Ó°Ôº community. All staff are encouraged to appropriately challenge inappropriate behaviours and raise concerns with managers so these can be dealt with. This note provides you with guidance on what you should do if you experience or witness racism, xenophobia or harassment.

What you should do:

Take steps to address it immediately (as appropriate):

1. Where possible, try and resolve the incident through an informal approach. This may involve a private (confidential) discussion with the alleged perpetrator making it clear that such behaviour is unacceptable.

2. If you are unable to resolve the incident in the first instance, you should report it to your manager (or appropriate manager) or your department's HR Advisory Services contact.

3. Your manager will make every effort to resolve the complaint promptly. If your manager is unable to resolve the incident or you are not satisfied with the outcome, s/he will seek advice from your department's HR Advisory Services contact.

4. Where the matter is more complex, your department's HR Advisory Services contact will advise you and your manager on the next steps. This may include advice on the formal process should you decide to submit a formal complaint in accordance with ¹û¶³Ó°Ôº's Grievance Policy and Procedure.

If you judge that an incident that you experienced or witnessed on a College campus is violent or aggressive, you should report it to ¹û¶³Ó°Ôº Security as soon as possible on extension 222 (internal) or 02076795555 (external). However, in more serious cases, for example where the behaviour may potentially be of a criminal nature or criminal behaviour is alleged, it is important that you inform your HR Advisory Services contact immediately and they will work closely with you and provide the necessary support which may include reporting the matter to the police. Ìý

Incidents of harassment or racism outside ¹û¶³Ó°Ôº

If you experience or witness incidents of harassment or racism outside ¹û¶³Ó°Ôº, you should report it immediately to the relevant person in authority where the incident occurred or the police.

Contacts for further advice and support

The following are useful contacts for additional support and help.

Dignity at Work Advisers (informal support for staff experiencing bullying and harassment in the workplace) -

Dignity at Work Statement -

Employee Assistance Programme: Staff Support ServiceÌýÌý

Mediation Service (fair and impartial method for the resolution of conflicts and disputes)

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For students

Out-of-hours telephone service to support students -¹û¶³Ó°Ôº 24/7 Student Support Line

/students/support-and-wellbeing/mental-health-and-wellbeing/ucl-247-student-support-line

Advice and assistance forÌýstudents experiencing bullying and harassment -

Student Support and Wellbeing -

Policy on Harassment and Bullying (Students)

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Additional Information - Zero Tolerance Campaign To further demonstrate its commitment to zero tolerance to harassment and racism, ¹û¶³Ó°Ôº will continue to work closely with ¹û¶³Ó°ÔºU to develop training for staff to further understanding of harassment and how it can be eliminated across ¹û¶³Ó°Ôº. In addition, ¹û¶³Ó°Ôº will continue to hold Zero Tolerance workshops for incoming students.

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Charles Oboh, Director of HR Advisory Services, ¹û¶³Ó°Ôº Human Resources
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