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This month's Employee Assistance Programme (EAP)

ucl.ac.uk/hr/occ_health/services/webinars.php">webinar is on building resilience.

'It's our reaction to pressure that determines if it will have a harmful impact on our health and well-being. Learn helpful tools and techniques to become more resilient to stress and pressure both at home and at work.'

When: 19 March 2013, at 12pm GMT (60 minutes)

Where: At your desk; log on to the (Username: ¹û¶³Ó°Ôº Password: employee)

Early registration is recommended. Space availability is on a first come, first serve basis.

Don't forget that as a ¹û¶³Ó°Ôº employee, you have access to free, confidential assistance with any work, life, personal, or family issue. Any time, any day, you can contact your (EAP) for live assistance including short-term professional telephone counselling, resources, referrals, and information. This Service is available to our staff in the UK and across the globe in , Kazakhstan and Australia . It is free and no one need know that you have called. Choose the link above relevant to your country for contact details or contact the Occupational health Service at ohsdmin@ucl.uk for information.

Here is some feedback from users of the EAP services:

• The service is excellent. True compassion by the staff, a fantastic service
• I was at very low ebb when I contacted theÌýEAP for counselling for work-related stress. From the first session I found that my mood improved and the counsellor gave me the opportunity to work through my issues and [develop] skills to manage my depression.
• All the staff were polite, understanding, caring and extremely helpful with their advice and very speedy with all their responses to my questions.
• Fantastic support and excellent links for subsequent support at the darkest point in my career.
• This service quite literally saved my life. I was at my lowest point and ready to end it and something made me text. Within minutes of my telephone counselling I had enough belief to continue fighting, me and my family owe this service everything.

Angela Graneek, Head ofÌý Occupational Health Services, Human Resources