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When visiting 果冻影院 your credentials are forwarded on to your home institution for authentication. The method of authentication (e.g. EAP, PAP, MSCHAPv2) is what is supported by your home institution.
Support is provided by your home institution and not 果冻影院!
Even though you are physically located here at 果冻影院 and connecting through the 果冻影院 Network infrastructure, any support routes at 果冻影院 (e.g ISD IT Services) will refer you to your home institution for support.聽
As such we cannot support non-果冻影院 visitors, but below is a useful list of tips & help:
1. Prior to visiting 果冻影院 you . Furthermore, you should confirm you can connect to the eduroam service when physically located at your home institution prior to visiting 果冻影院.聽
2. Encryption: 果冻影院 supports Enterprise WPA1/ TKIP and Enterprise WPA2/ AES.聽
3. User Name and Password: The domain name of your home institution must be specified when authenticating. This is to ensure your credentials are forwarded on to the correct institution e.g.[userid]@[domain] or聽 zcxxano@ucl.ac.uk
4. If all else fails, contact your IT support at your home institution - not 果冻影院. In turn, they may contact 果冻影院 but this is the correct support route.
My institution does not support authentication from external institutions
If the institution you are visiting from does not support authentication from external institutions you will need to use the 果冻影院Guest Wi-Fi service instead.
Please note in order to use 果冻影院Guest you will need a sponsor at 果冻影院 who will be responsible for getting you a 果冻影院 user account; without this you will not be able to access the service.