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Firstly, ensure that you are running up-to-date anti-virus software. ¹û¶³Ó°Ôº has licenses for both staff and students for anti-virus software which can be downloaded from the Software Database on the following link:

Your anti-virus software should be able to catch and/or remove malware but some malware can be particularly difficult to detect and remove.  In this case we recommend that you try the following:

Combofix:

Malwarebytes:

Note: Malwarebytes is not free for use in educational environments. You may therefore need to purchase a license.

Sophos Anti Rootkit:

Tips on avoiding malware

• Keep your browser and plugins up-to-date (particularly Java and Flash)
• Do not open attachments that you are not expecting
• Ensure your anti-virus software is working and up-to-date
• Ensure your firewall is turned on
• Be careful browsing non-reputable websites