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Unique collaboration will unlock insights into key-workers鈥 financial situations and behaviour

14 August 2023

Researchers throughout UK will now be able to use anonymised data about the use of consumer credit by NHS and public sector workers for analysis and research. Monthly stream of 3 million records available

CDRC

, based at 果冻影院, Liverpool University and Oxford鈥檚 Sa茂d Business School, has announced a collaboration with the social purpose lender Salad Money, enabling researchers throughout the UK to use anonymised data about the use of consumer credit by NHS and public sector workers for analysis and research.

Salad Money is a social enterprise which was launched in 2019 to provide an alternative to high-cost lending for NHS and public sector workers with poor, thin, or non-existent credit scores.聽

More than five million people are 鈥渃redit invisible鈥 in the UK, and up to 20 million people have difficulty accessing affordable credit from mainstream lenders, many because of flaws in credit scoring (Responsible Finance, 2023, and Lexis Nexis data quoted in the Financial Times,聽2022)

Salad uses Open Banking data and its own software for affordability assessments, rather than credit scoring. This, says Salad CEO Tim Rooney, enables it to make fair decisions about applicants鈥 abilities to repay loans, based on knowing their income and expenditure, and means Salad can offer affordable credit to many people declined by lenders that rely on credit scores for their lending decisions.

The firm receives around 50,000 applications for credit every month and analyses around 1,500 bank transactions for each applicant to make its lending decisions. This enables it to offer accepted applicants small-sum loans at a lower interest rate than they can typically find elsewhere and unlocks insights not available to traditional lenders which don鈥檛 use Open Banking. 鈥淲e have a unique dataset of non-personally identifiable information which, when analysed in aggregate, gives a rich, detailed and comprehensive picture of the spending patterns and financial behaviour of thousands of NHS and public sector workers,鈥 says Rooney.

鈥淥pen Banking access gives us the means to make a careful and fair assessment of every applicant's ability to repay the credit they apply for,鈥 he adds. "While we cannot offer a loan to everyone who applies 鈥 it wouldn鈥檛 be responsible to do so 鈥 we use the information they give when applying to help applicants in other ways, for example by highlighting benefits they appear to be due but not claiming, and bespoke support.

"Our commitment to financial inclusion has always included using anonymised and non-personally identifiable information from applicants and customers to paint a picture of their financial circumstances. The University of Edinburgh has conducted two analyses of this data and we have collaborated with the University of Bristol鈥檚 Personal Finance Research Centre and with Responsible Finance and other community lenders.

鈥淭his Data Licensing Agreement with The Consumer Data Research Centre will result in a monthly stream of more than three million records, from several thousand customers and applicants, through secure download to CDRC. As a social enterprise established to address the lack of fair and affordable credit for people without a perfect credit score, we already hold ourselves to standards way beyond our regulator鈥檚 requirements. Opening the doors to this data will give the experts from the Consumer Data Research Centre the opportunity to describe exactly how our customers are affected by the impact of an affordable loan and we鈥檙e excited to be working with Professor Paul Longley and his colleagues.鈥

Professor Paul Longley, CDRC Director, said: 鈥淪mart data are key to better understanding of financial precarity and personal finance. The anonymised Salad data will provide researchers with a rich and detailed picture of the circumstances of many of those worst affected by the cost of living crisis. This is an extremely welcome addition to CDRC鈥檚 personal finance data, for the benefit of the entire UK research community.鈥


More information

  • was established to lead academic engagement between industry and the social sciences, and to utilise consumer data for academic research purposes. CDRC provides unique insights into a diverse range of societal and economic challenges, in collaboration with a large number of consumer data providers
  • CDRC聽is supported by the Economic and Social Research Council [grant number聽ES/L011840/1].
  • is a social聽enterprise specialising in affordable credit for NHS and public sector workers.聽It was established after聽identifying a severe lack of affordable credit聽for individuals with an impaired credit score and who are 鈥渃redit invisible鈥.聽It is a聽member of Responsible Finance, a network of financial inclusion-focused聽community lenders in the UK, and an investee of聽Fair4All Finance, founded聽to support the financial wellbeing of people in vulnerable circumstances.